Cookie Policy
Last Updated: March 17, 2026
1. Introduction
This Cookie Policy explains how docbatch.ai ("we", "us", "our") uses cookies and similar tracking technologies when you visit our website at docbatch.ai and use our services (collectively, the "Service"). This policy should be read alongside our Privacy Policy.
By using the Service, you consent to the use of cookies as described in this policy, subject to the preferences you select through our cookie consent banner.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the website owners. Cookies can be "persistent" (remaining on your device until they expire or are deleted) or "session-based" (deleted when you close your browser).
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage to collect and store information.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. Without them, the Service cannot be provided. They do not require your consent and cannot be disabled.
- Session management and authentication
- Security tokens (CSRF protection)
- Load balancing
- Cookie consent preferences
Duration: Session or up to 30 days. Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization. If you do not allow these cookies, some or all of these features may not function properly.
- Remember your preferences and settings
- Store your language and region selection
- Provide chat and support functionality
- Remember recently used features
Duration: Up to 1 year. Legal basis: Consent (Art. 6(1)(a) GDPR).
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information. All data collected is aggregated and anonymous.
- Google Analytics — page views, session duration, traffic sources
- Performance monitoring — page load times, error tracking
- Usage patterns — feature adoption, navigation paths
Duration: Up to 2 years. Legal basis: Consent (Art. 6(1)(a) GDPR).
3.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They are placed by third-party advertising networks with our permission.
- Targeted advertising and retargeting campaigns
- Social media integration and sharing
- Measuring advertising campaign effectiveness
Duration: Up to 2 years. Legal basis: Consent (Art. 6(1)(a) GDPR).
4. Specific Cookies We Use
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| session_id | docbatch.ai | User session management | Necessary | Session |
| cookie_consent | docbatch.ai | Store cookie preferences | Necessary | 1 year |
| lang | docbatch.ai | Language preference | Functional | 1 year |
| _ga, _gid | Google Analytics | Distinguish unique users | Analytics | Up to 2 years |
| __stripe_mid | Stripe | Fraud prevention | Necessary | 1 year |
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies. The third-party services we use include:
- Google Analytics — website traffic analysis and reporting. Google's Privacy Policy
- Stripe — secure payment processing and fraud detection. Stripe's Privacy Policy
- Google Gemini AI — document processing (does not set cookies directly but processes data as described in our Privacy Policy)
We encourage you to review the privacy and cookie policies of these third-party services to understand how they use your data.
6. Managing Your Cookie Preferences
You can manage your cookie preferences in several ways:
6.1 Our Cookie Banner
When you first visit our website, you will see a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options", "Settings", or "Preferences" menu of your browser. You can:
- View and delete existing cookies
- Block cookies from specific or all websites
- Set your browser to notify you when a cookie is being set
- Block third-party cookies while allowing first-party cookies
Please note that blocking or deleting cookies may affect the functionality of the Service and prevent certain features from working properly.
6.3 Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
7. Your Rights (GDPR)
Under the GDPR and other applicable data protection laws, you have the right to:
- Withdraw your consent to non-essential cookies at any time.
- Request information about the cookies we use and how your data is processed.
- Request deletion of cookie data we hold about you.
- Lodge a complaint with your local data protection authority.
Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
8. Cookie Consent Records
In accordance with data protection regulations, we maintain records of cookie consent decisions, including the date and time of consent, the categories of cookies accepted or rejected, and your IP address (anonymized). These records are retained for up to 3 years to demonstrate compliance with applicable laws.
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Currently, there is no universal standard for how companies should respond to DNT signals. We do not currently respond to DNT signals, but we respect your cookie preferences as set through our cookie consent banner.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will post the updated policy on this page with a revised "Last Updated" date. If we make material changes, we may also notify you through our cookie consent banner or by other appropriate means. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@docbatch.ai
General Inquiries: hello@docbatch.ai